Return & Refund Policy

Effective Date: 31 August 2025

At Mart Fascino, we aim to ensure complete customer satisfaction.

1. Return Eligibility

  • Returns are accepted within 7 days of delivery.

  • The product must be unused, in original packaging, and with all tags intact.

2. Non-Returnable Items

  • Perishable goods, personal care products, and custom-made items.

3. Refund Process

  • Refunds are processed to the original payment method within 5–7 business days after product inspection.

  • Shipping charges are non-refundable.

4. Damaged or Wrong Product

If you receive a damaged or incorrect item, contact us within 48 hours of delivery at martfascino@gmail.com with proof (photos/videos).